Expert advice.
Practical results.
Senior hospitality operations consultancy, professional website builds, and AI integration — helping hospitality businesses run better, look better, and work smarter.
30+
Years in hospitality
Three ways I can help.
Whether you need operational expertise, a new website, or help integrating AI into your business — I bring hands-on experience across all three.
Hospitality Operations
Senior operations consultancy for restaurants, venues and hospitality groups. Hands-on, practical and results-focused.
- Operations Director for hire
- Labour cost & payroll analysis
- Tronc & tipping compliance
- HR & employment law
- Financial reporting
- Pre-opening & launch support
Websites & Digital
Professional websites for hospitality businesses plus hosting. Clean, fast, mobile-optimised and built to convert.
- Website builds, support & hosting
- Restaurant & venue sites
- Landing pages & microsites
- Email marketing setup
- Social media infrastructure
- SEO & Google Search Console
AI Integration
Practical AI tools and automation for hospitality operators — saving time, reducing admin and improving output.
- AI tools training for teams
- Payroll & reporting automation
- AI-assisted HR documentation
- Menu & marketing copy
- Workflow automation
- Custom AI-powered tools
30+ years running hospitality businesses.
I'm David Allan — an Operations Director with over 30 years of hands-on experience across restaurants, venues and hospitality groups. I've managed multi-site operations, navigated complex HR matters, built financial reporting systems from scratch, and led teams through pre-opening, growth and restructuring.
Alongside my core operations work, I've built a specialism in tronc and tipping compliance through thetronc.online, and now help hospitality businesses with professional website builds and AI integration — three disciplines that increasingly overlap in modern hospitality management.
30+
Years in hospitality
7
Active venue operations
£3.8M+
Revenue under management
100%
Tronc compliance record
Venues I've worked with.
Bryn Williams at Theatr Clwyd
Full operations management of award-winning restaurant within Theatr Clwyd, Mold. Pre-opening through to established trading, labour cost control, HR, tronc, financial reporting and shareholder communications.
Bryn Williams at Porth Eirias
Operations management of seafront restaurant in Colwyn Bay. Remote multi-site management alongside Theatr Clwyd, covering all operational, HR and financial functions.
The Touring Club
Operational and HR support across the Touring Club site, including disciplinary processes, staff management frameworks and compliance documentation.
thetronc.online
Independent specialist resource for tronc and tipping compliance. Trusted by hospitality operators nationwide for guidance on the Tipping Act, tronc schemes, and HMRC compliance.
Areas of Expertise
What people say.
"David brings a rare combination of operational rigour and genuine warmth. He transformed how we manage labour costs and HR processes — all while keeping the team engaged and motivated."
"The tronc compliance work David did for us gave us complete confidence ahead of the Tipping Act changes. Clear, thorough and exactly what we needed."
"Our new website looks incredible and was built faster than I thought possible. David understood our brand immediately and delivered something we're genuinely proud of."
Let's work together.
Whether you need operational support, a new website, hosting or help with AI — I'd love to hear about your project. Get in touch and I'll come back to you within 24 hours.